privacy policy

Privacy Statement

What information is being collected? When you enquire about staying at La Tour de Cause we collect your name and email address. When you book to stay at la Millasserie we collect your name, home address, email address, and telephone number. We do not collect bank or credit card details. We do not accept credit cards in payment.

Who is collecting the data? This data is being collected by La Tour de Cauze 24250 Castelnaud la Chapelle, France. Your information data is kept secure on our system via password controlled entry. If you choose to follow us on social media you have already accepted the terms & conditions on that platform and we can communicate via those platforms.

How is it being collected? We collect your data directly from you via the telephone or e-mail message.We use cookies on our website. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitors use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies, see www.aboutcookies.org for more information.

Why is it being collected? We use your contact details to communicate with you in order to confirm your booking, send additional information about your stay, to answer your queries. We are required by law to collect and store certain information relating to your booking with us. If you opt-in, then we may email you once or twice a year with information and offers about Le Domaine de La Millasserie .

How will it be used? We will use your data to enable us to process your booking and offer the best service we can before, during and immediately after your stay here. You can opt-in, in order for us to personally email you a maximum of twice per year. We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We do not include or offer third-party products or services on our website.

Who will it be shared with? We take your privacy very seriously. We do not sell your data to third party organisations. However we will provide data to law enforcement agencies if requested.

How will this affect you? We collect, store and process your data on our system via password controlled entry in such a way that should have no negative effect on you as an individual.

How long is the data stored? If you do not book to stay here, we will delete your data. If you do book to stay here, we are legally obliged to store some data for a minimum amount of time, for example financial records for 7 years.

Access to stored data If you have any questions about data we hold about you or you would like a copy of any data we store on you, or if you would like to make a correction, or would like to have your data deleted (legal requirements notwithstanding), please feel free to contact us at info@latourdecause.com

Further information If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please write to: Commission Nationale de l’Informatique et des Libertés (CNIL), 8 rue Vivienne, CS 30223, F-75002 Paris, CEDEX 02, or check the CNIL’s website at: www.cnil.fr.

Our Details This business is owned and operated by Igor Lannoye & Nico Patteeuw trading as La Tour de Cause. Our place of business is at: Lieu dit Pont de Cause, 24250 Castelnaud la Chapell, France You can contact us in writing to the above address, or by email to info@latourdecause.com